REFUND POLICY

Payments for Project Zero are processed by Lemon Squeezy, our Merchant of Record. Lemon Squeezy is the seller of record and issues all receipts and refunds.

Requesting a refund

If the Program is not what you expected, email support@sektor7labs.com from the address used at checkout, with your order number, within 14 days of purchase. Tell us briefly what did not work for you — it helps us improve the Program.

Approved refunds are issued by Lemon Squeezy to the original payment method. Processing times depend on your bank or card issuer.

What a refund means

• Access to the Program materials and the Workshop is removed when a refund is issued.
• Hardware components, AI services and other third-party purchases are separate transactions with their own sellers and are not covered by this policy.

Fair use

We honor legitimate refund requests. We may decline requests that show clear abuse, such as repeat purchase-and-refund cycles or bulk downloading of all materials immediately before requesting a refund.

Questions

If anything about billing looks wrong — duplicate charge, wrong amount, missing receipt — contact support@sektor7labs.com and we will resolve it with Lemon Squeezy.